Terms & Conditions
Travel Direct Corporation provides information on destinations, tours, river cruises, ocean cruises, expedition cruises, cruise reservations, bookings, transportation, travel services and other services to cruise travelers. We present for your consideration a variety of travel operators, service providers, and other sources, to assist and help you make your travel plans.
Travel Direct Corporation is not responsible for the acts or omissions of such operators or their subcontractors or their failure to provide services, adhere to their own schedules, or honor their contracts. We are not responsible for the accuracy of our travel supplier's information and we can not warrant their accuracy or completeness. All information, prices, availability are subject to change without notice. We do not endorse or recommend any particular Suppler, Tour Operator or Cruise Line; our role is strictly limited to facilitating the booking.
You, 'the consumer' are subject to the Terms & Conditions of the travel supplier you choose to travel with. Supplier's Terms can be found on their official website.
Please ensure you carefully read your e-mailed to you trip confirmation, and all other documents we send to you via email or currier services ( USPS, UPS, FED EX, DHL ) as soon as you receive them, and contact Travel Direct Corporation immediately if any information may be incorrect. We will do our best to rectify any changes however, it is your responsibility to meet any additional costs which may be involved.
You are responsible for ensuring that all necessary travel documents including, but not limited to, passports, visas and vaccination certificates that are valid for at least 6 months AFTER you return home from your trip. We strongly recommend that you verify current documentation requirements and all other relevant protocols and procedures associated with your trip at the same time you make your initial booking. Please note requirements change and you must check with the appropriate Embassy or Consulate for all countries you will visiting for the most up-to-date travel documentation, entry requirements and other information.
When we first speak with you, tell us if you have any pre-existing conditions which may impact your ability to travel, or participate on the trip. If you answer yes, then a questionnaire may be sent to you by your Travel Advisor. It is your responsibility to complete this and to forward onto the Supplier. Please note each Supplier's rules and regulation regarding Special Assistance & Health Requirements on Tours and/or Cruises will vary. The Supplier reserves the right to deny boarding or travel with a group, if you fail to meet their requirements.
Prices And Payments:
You pay your deposit and final payment to the cruise line via a Travel Direct Corporation Credit Card Authorization Form by credit card (no agency fees) or by e-check ( Viking Cruises Only ) and save 3.3%. Full details are provided with your quote. All prices, rates, sailing or departure dates, or fares provided on this website are subject to change at any time without notice. Special conditions may also apply to promotional offers on this website.
The prices shown on this website are per person, unless specifically indicated. Cruise line imposed taxes, port charges or other fees may apply. There are no agency fees. Your trip payment/deposit is not deemed made until it is posted to your account with the cruise line and you receive a Booking Confirmation from us.
Booking Changes. Cancellations & Refunds
Fees may be charged by the Supplier of the tour or river cruise you have chosen to travel with when making changes or cancelling your booking. Please read & refer to the individual Supplier's Terms & Conditions for applicable charges. (These can be found at the Supplier's web site, usually at the bottom of their home page and must be accepted by you when making an enquiry).
Travel Insurance Protection
Travel Direct Corporation strongly recommends that you purchase Trip Insurance. With some Suppliers it is now compulsory to purchase travel insurance before travel documents are issued.
More Important Information
Booking Your Own Flights: If you are booking your own flights, please don't book them until you have been notified by Travel Direct Corporation that your cruise or cruisetour booking has been confirmed and your deposit has been posted with the cruise line. If you are booking a land tour please also wait until we notify you that your departure date has been set to a 'definite/guaranteed departure' by the Supplier.
Airline Refunds: All airlines impose cancellation and change penalties up to 100% for many discount tickets. All tour operators, cruise lines, and others impose cancellation and change penalties, too. Please view the applicable rules at each supplier's web site before you make your reservations.
Flight Delays: Flight delays are very common today. If your flight is delayed for any reason, it is your responsibility to notify directly the supplier immediately. Check your travel documents for the emergency contact phone number of the supplier.
Check Your Itinerary: As soon as you receive your itinerary & travel documents, check through them thoroughly to make sure they are correct. Pay close attention to dates & times. IMPORTANT: Your name must match exactly as it shows on your passport/and visa if required. If your travel documents don't match, you could be denied entry into a country, or be denied boarding of your cruise ship. If you are denied boarding, there will be no refunds.
Schedule changes, port-of-call stops, Itinerary changes, even supplier cancellation of services are possible. We urge you to re-check with the supplier prior to departure about any changes or adjustments.
Canceling: If you book a trip, we post directly with the Supplier, Tour Operator or Cruise Line your deposit when the reservation is made. The amount of the deposit, the refund allowed, and the times for canceling vary according to the Supplier, Tour Operator or Cruise Line.
Final Payment: For all cruisetours & cruises, you must
have made full payment, according to the Supplier's
payment due date before they will release the tickets or
Validity and Change
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date. In any event, our website content may change on a subsequent visit to our website. We shall be entitled to change our website content from time to time, and cease providing any particular website content (including part, functionality or service of our websites), without notice, and for any reason.
We do not guarantee that our websites or any website content will be free from errors or omissions. There may be mistakes and errors in our website content which we fail to notice, which will not be binding on us. We reserve the right to correct any errors in our website content and to change any of our website content (including services, products, availability, and pricing) at any time without notice, including in any booking you have submitted with us on the basis of it. Once final payment is made, no adjustments can be made and should you choose to cancel, cancelation fees imposed by the cruise line will occur.
Third Party Websites
Our site information has been curated from a variety of travel companies, service providers, and other sources. We can not independently verify the accuracy of our travel supplier's information and we can not warrant their accuracy, merchantability or completeness. Travel Direct Corporation is not responsible for the acts or omissions of such suppliers or their subcontractors or their failure to provide services, adhere to their own schedules, or honor their contracts. All information, prices, availability are subject to change without notice.
Guest Comments, Handling Policy & Procedures
As a responsible travel agency we seek to maintain and enhance our reputation of providing you with high quality products and services. We value compliments & comments as they assist us to improve our products, services and customer service. We are committed to being responsive to the needs and concerns of our clients or potential clients and to address any issue you may have as quickly as possible.
Links To Other Sites
Our websites may contain hypertext links to other websites. Such links are provided for your convenience and are not intended as an endorsement by Travel Direct Corporation of the organizations, person, or entities owning or operating those sites. Travel Direct Corporation is not responsible for the content those sites contain, nor their privacy practices. Such other websites are maintained by third parties over whom we exercise no control. We expressly disclaim any responsibility for the content, products or services of such other websites.
Modification Of Terms
Travel Direct Corporation reserves the right to change, modify, add, or remove portions of these terms and conditions at any time, without notice, and at our discretion. You may check these terms and conditions periodically for changes. Your continued use of Travel Direct Corporation subsequent to the revisions of these terms means you accept those changes. You are advised to review the terms and conditions and other policies posted on this Site for potential changes when you return to this site to visit or to transact any business.
The materials in these sites are provided on "as is,"where is," and "with all faults" basis and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Travel Direct Corporation disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Travel Direct Corporation does not warrant that the functions contained in these sites will be uninterrupted or error-free, that defects will be corrected, or that these sites or the server that makes it available are free of viruses or other harmful components. Travel Direct Corporation does not warrant or make any representations regarding the use or the results of the use of the materials in these sites in terms of their correctness, completeness, accuracy, reliability, non-infringement, or otherwise. You (and not Travel Direct Corporation) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Notwithstanding anything to the contrary, nothing in this website shall be construed to be an offer to sell or a contract until a booking is confirmed in writing and a deposit has been made. Travel Direct Corporation is an agent for the travel operators it features. All consumers are subject to the terms and conditions of the particular supplier conducting their travel arrangements.
Limitation Of Liability
Under no circumstances, including, but not limited to, negligence, shall Travel Direct Corporation be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in these sites, even if Travel Direct Corporation or a Travel Direct Corporation authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the total liability of Travel Direct Corporation to you for all damages, losses, and causes of action (whether in contract, tort, including but not limited to negligence, or otherwise) shall exceed the amount paid by you, if any, for your trip.
You agree to defend, indemnify, and hold Travel Direct Corporation and our affiliates, and our and their respective directors, officers, members, employees, agents, representatives, attorneys, successors and assigns, harmless from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses, including reasonable attorneys' fees and litigation expenses, relating to or arising from your use of the Materials or information provided by us, or services obtained from the Materials, or any arrangements you make at our Site or based on information obtained from the Materials, or your use of the Site, any website Materials, or services obtained on or through the Site, or any arrangements you make based on information obtained on or through the Site or any breach by you of these Terms and Conditions.
If you have any questions, comments, or concerns regarding this Site, or the above Terms and Conditions, please contact Travel Direct Corporation at 800.365.1445